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Response Is Not Getting Displayed on 'Pre Generated Statement' Screen (Doc ID 2891777.1)

Last updated on AUGUST 26, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to view the Pre Generated Statement, message - 'No data to display' is displayed on the screen.

EXPECTED BEHAVIOR
-----------------------
Pre Generated Statement should be properly displayed on the screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with retail user.
2. Open toggle menu and navigate to 'Accounts > Current and Savings > View Statement > Choose Account'.
3. Click on 'Pre Generated Statement' hyperlink.
4. Select a period to download your pre-generated statement.
5. Message - 'No data to display' is observed on the screen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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