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Patch P33108215 Is Stuck (Doc ID 2892198.1)

Last updated on NOVEMBER 28, 2022

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1 version, Installers
While patch # p33108215 is installing it is hung.

SMS log showed

java.sql.SQLException: The Oracle error ORA-01467: sort key too long did not allow the communication with FICSERVER,

Patch log
File/optware/mts8_software/sm_extract_patch/33108215/datamodel/KYC_DataModel.xmlto/optware/OFSAABD8X/EMEACPB/ftpshare/FCCMINFO/erwin/erwinXML/KYC_DataModel.xml
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - File copied.
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - walletEnabled1: null
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - walletEnabled11: null
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Uploading the datamodel
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - DataModel : /optware/mts8_software/sm_extract_patch/33108215/datamodel/KYC_DataModel.xml
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - After : ClsUEntFile entFile = new ClsUEntFile(false)
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - After : entFile.setTargetFileName(dmFile):::KYC_DataModel.xml
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Inside else : DATAMODEL_TYPE:::0
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Performing SLICED model upload..
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - end of else
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Before LOGICAL_UPLOAD check:::: LOGICAL_UPLOAD:::0
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - SETSQLRUN:: true
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Before uploading....
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Opening the socket..
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Opening BufferedOutputStream
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Opening ObjectOutputStream
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Writing the request
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Flushing the request
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Flushing completed
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Opening BufferedInputStream
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Opening ObjectInputStream
[Tue 16/8/2022 02:43:24] [OFS_BD] [ INFO] - Reading the response...

Cause

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In this Document
Symptoms
Cause
Solution
References


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