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Teller 8333 - Multi BC Issuance Against Cheque - Charges Collected Twice And Cheque Status Is Unused (Doc ID 2894183.1)

Last updated on SEPTEMBER 14, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Teller 8333 - Multi BC Issuance against Cheque - Charges collected twice and Cheque status is Unused
Issuing a Bankers cheque - BC against the Customer cheque, we noticed two issues
1. Charges are Debited cumulative from Customer Account and Charges debited again from Customer Account
2. Cheque used for issuance is still not marked as used in Cheque Book Details, displays as unused.

EXPECTED BEHAVIOR
-----------------------
Customer to be charged once and cheque to marked as used once transaction is saved

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Teller 8333 screen
2. Input the required details
3. save the transaction

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Multi BC Issuance against Cheque - Charges collected twice and Cheque status is Unused

Cause

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In this Document
Symptoms
Cause
Solution


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