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System Cannot Process the Request Currently Error While Clicking Rate Revision History Hyperlink for Loans from Schedule Inquiry Screen (Doc ID 2894583.1)

Last updated on SEPTEMBER 12, 2022

Applies to:

Oracle Banking Digital Experience - Version to [Release 21]
Information in this document applies to any platform.


On click of Rate Revision History hyperlink for loans from Schedule Inquiry screen below error is observed on screen and logs.

System cannot process the request currently. Please try later.

Caused By: java.lang.NullPointerException

The issue can be reproduced at will with the following steps:
1. Login using a retail user.
2. Use the toggle menu and navigate to Accounts > Loans and Finances > Schedule Inquiry
3. Select a loan account and click on Proceed button.
4. On click of the Rate Revision History link error is encountered.


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