OBPM contracts shows as pending though accounting handed off and authorized successfully (Doc ID 2895357.1)

Last updated on FEBRUARY 22, 2024

Applies to:

Symptoms

When user attempts to check pending transactions, the following observation noticed

ERROR
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OBPM transaction shown as pending with accounting handoff failed error

STEPS
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1. Create and authorize OBPM transaction.
2. Check newly created OBPM contract shows as pending but accounting is handed off and authorized successfully in actb_daily_log

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot start the EOD.

Changes

 Application changes released not to consider the entries are under progress to mark as Error.

Cause

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