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ORA-00600 Errors In PRODUCTION (Doc ID 2895503.1)

Last updated on NOVEMBER 28, 2022

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.0 version, Web UI

ACTUAL BEHAVIOR
---------------
ORA-00600 errors in PRODUCTION


We have started seeing more number of ORA-00600 errors in UMMService.log

We were seeing these errors since we migrated to Exadata. But these error counts increased for last one week.

Whenever these errors occur, user get the error in any UI pages with attaching attachment in evidence tab and when they re-try, it works fine.

[UMMLOG] Aug 29,22 18:00:59 : [RDBMSDAOHANDLER]SQLException occured while calling Database Stored Procedure...
ORA-00604: error occurred at recursive SQL level 2
ORA-00600: internal error code, arguments: [rpidrv-1], [], [], [], [], [], [], [], [], [], [], []

[UMMLOG] Aug 29,22 18:00:59 : [LOGGER]ORA-00604: error occurred at recursive SQL level 2
ORA-00600: internal error code, arguments: [rpidrv-1], [], [], [], [], [], [], [], [], [], [], []

java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 2
ORA-00600: internal error code, arguments: [rpidrv-1], [], [], [], [], [], [], [], [], [], [], []

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:450)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:399)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1059)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:522)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:257)
at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:587)
at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:220)
 


Cause

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In this Document
Symptoms
Cause
Solution
References


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