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Error In Adhoc Reports Generation || PDF generation failed (Doc ID 2896011.1)

Last updated on SEPTEMBER 14, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After installing patchset 21.1.0.3.0, the status on generating the report is now showing ERROR. Previous status on 21.1.0.1.0 was PENDING.

ERROR
-----------------------

Report request failed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login by retail/corp user
2. go to adhoc report section and try to generate reports Daily Balance Position Report ,Transaction Summary Report , EPI Payment reconciliation Report
3. All report shows Error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate adhoc report

Changes

 Bank applied Patch set 21.1.0.3.0

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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