Delete Biller|Approved List |When User Clicks On Transaction It Shows Error
(Doc ID 2897331.1)
Last updated on OCTOBER 03, 2022
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Implementation Support
Delete Biller|Approved list |When user clicks on transaction it shows error
ERROR
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"System cannot process the request "
STEPS
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The issue can be reproduced at will with the following steps:
1.Login as maker
2.Click on manage biller
3.Delete one biller
4.Login as checkerApprove
5.delete biller request
6.Click on my approved list and Click on deleted biller
7.user is getting error "System cannot process the request " , when user clicks on deleted biller details in My approved list
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view deleted biller details in my approved list.
Changes
No changes done to product, account or hardware causes this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |