User Account Access Screen Is Not Loading For Cif Have More Than 1000 Users
(Doc ID 2897390.1)
Last updated on OCTOBER 04, 2022
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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User account access screen is not loading for cif have more than 1000 users
EXPECTED BEHAVIOR
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User account access screen should load properly.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login into obdx by retail/corp
2. try to load User account access screen with such CIG which is having 1000+ users
3. screen will not load
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view User account access screen
Changes
No changes done to product, account or hardware causes this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |