Charge Amount Of A MM Contract Cannot Be Changed (Doc ID 2898202.1)

Last updated on OCTOBER 02, 2022

Applies to:

Symptoms

On : 14.3.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
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The charge amount of a MM contract cannot be changed once saved .

EXPECTED BEHAVIOR
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Banks expectation is before authorization of a save contract which is initiated for liquidation, the charge amount can be change able. Though user able to change the amount from front end in the second attempt, but after saving the contact, no impact is coming for change amount and no accounting entries fired for the charge component as well. System can only consider the charge component during the first attempt of a save. If user delete the contact with a view to reinitiated for liquidation with a changed amount of charge, system fail to pass accounting entries.

STEPS
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The issue can be reproduced at will with the following steps:
1. Save a contract for liquidation with any amount of charge
2. Check accounting entries.
3. Before authorization, delete the record.
4. Again liquidate the contract and save the contract
5. Check accounting entries.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot change charge amount.

Cause

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