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Problem With KYC Promote To Case (Doc ID 2900338.1)

Last updated on NOVEMBER 25, 2022

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

The manually promoted KYC Assessment IDs' to ECM case, Case ID details, Customer and Account details are not captured /Empty on ECM Case summary screen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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