OBBRN - Track Receivable Not Being Considered For Transactions
(Doc ID 2901128.1)
Last updated on OCTOBER 06, 2022
Applies to:
Oracle Banking Branch - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On: 14.5.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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CASA account with receivable tracking enabled and the account has Receivable Amount tracked to be settled against an Overdue Loan Account. However, when a cash deposit credit is posted to the account from OBBRN, the same did not update the receivable amount at CASA level. However, when the same transaction code was used to post a credit using DEDTRONL, the receivable amount was updated properly.
EXPECTED BEHAVIOR
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Expectation is system should consider track receivable flag and update receivable balance as applicable while posting credit transaction from OBBRN.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, CASA balance is not being updated correctly when receiving credits from OBBRN transactions.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |