KYC: STUCK PC OPERATIONS ON KYC CASE INVESTIGATION
(Doc ID 2901243.1)
Last updated on OCTOBER 12, 2022
Applies to:Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.
In 8.0.7 end users are experiencing significant delays while accessing the KYC dashboard tab. Previously a patch 33112729 got released for the same issue, Still, the issue persists even after applying the patch. They have been facing this issue only in a few cases.
1. Login to the ECM application
2. Navigate to the "Search and list" page
3. Click on any KYC cases which has huge data
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