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Retail User Profile Changes Are Not Saved (Doc ID 2901312.1)

Last updated on OCTOBER 12, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Retail user profile changes are not saved.

Error in logs:
Method modifyAccountStructureFS is exposed as WebMethod, but there is no corresponding wsdl operation with name {http://FCUBSCustomerService.types.ws.gw.fcubs.ofss.com} ModifyAccountStructureFS in the wsdl:portType {http://FCUBSCustomerService.types.ws.gw.fcubs.ofss.com} FCUBSCustomerServiceSEI


EXPECTED BEHAVIOR
---------------
Updated retail user profile details should be saved.

STEPS
---------------
1. Login via retail user.
2. Navigate to Profile > Edit Details > Save.
3. Navigate again to Profile here old data is present.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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