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Name With Spanish Letters Are Not Allowed For Debit Card In OBDX Mobile App (Doc ID 2901345.1)

Last updated on OCTOBER 07, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to add the Name on the Card filled with Spanish characters,
the following error occurs.

ERROR
-----------------------
Please enter a valid name.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the application.
2. Login into the application.
3. CASA->Apply For New Debit Card
4. Enter the value for Name on Card with Spanish character.


Cause

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In this Document
Symptoms
Cause
Solution
References


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