My Oracle Support Banner

Approval : Assigned Channels to End User are not Visible to Checker During Approval Process (Doc ID 2901664.1)

Last updated on OCTOBER 17, 2023

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.2 version, Implementation Support

ACTUAL BEHAVIOR
-----------------------------
Approval : Channels assigned to User are not visible to Checker During Approval Process

EXPECTED BEHAVIOUR
------------------------------
Approval : Channels assigned to User should be visible to Checker During Approval Process

STEPS
------------------------------
The issue can be reproduced at will with the following steps:


Check in the details, Channel which are allowed to this user by Maker are not visible to Approval/Checker


BUSINESS IMPACT
-------------------------------
Approval/Checker unable to verify channels allowed to this user during approval of user create transaction.

Changes

 GUI -
    gui\INA\11\eng\createuserchannels.xsl
    gui\INA\11\eng\createuserprofile.xsl
    gui\INA\11\eng\listcustomer.xsl

Service-
    services\createuserchannels.xsl
    services\modifylistcustomerservice.xsl
    services\createuserprofileservice.xsl
    services\createuserconfirm.xsl

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.