Service Request Form Builder : Approval : transaction not going for approval on changing status (Doc ID 2902251.1)

Last updated on OCTOBER 12, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Service Request Form Builder : Approval : transaction not going for approval on changing status

EXPECTED BEHAVIOUR
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Service Request Form Builder : Approval : transaction should be going for approval on changing status

STEPS
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The issue can be reproduced at will with the following steps:

Now although the transaction has been initiated from maker, the activation status gets changed directly without going for approval.


BUSINESS IMPACT
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Maker Checker functionality not working for status change.

Cause

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