Virtual account creation via file upload fail at "Processing In Progress" (Doc ID 2905245.1)

Last updated on AUGUST 02, 2023

Applies to:

Symptoms

On : 22.1.1.0.0 innovation version, Implementation Support

ACTUAL BEHAVIOR
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VA creation via File Upload fail at "Processing in Progress"

When trying to create Virtual Accounts using file upload, creation fails and status is failed at "Processing in Progress"

OBDX Version:22.1.1.0

EXPECTED BEHAVIOR
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User should able to create VAM using file upload

STEPS
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The issue can be reproduced at will with the following steps:
1. Below are the details of the File Upload:
  File template: Virtual Account Creation
  Transaction Type: Virtual Account Creation
  Approval Type: File Level
  Access Type: Private

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, This is implementation issue

Changes

Cause

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