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KYC Batch Step 35 Fails (Doc ID 2905348.1)

Last updated on NOVEMBER 01, 2022

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
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KYC batch step 35 fails

Problem Description
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KYC flow was stuck, not proceeding to next steps. Services were killed and batch was restarted. KYC flow fails ever since in step 35. The logs for step 35 will be attached.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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