My Oracle Support Banner

UNABLE TO OPEN CUSTOMER STDCIFAD ST-OTHR-001 (Doc ID 2905500.1)

Last updated on NOVEMBER 01, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to open a customer. System is throwing following error

ERROR
-----------------------

Unhandled exception ST-OTHR-001

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch STDCIFAD screen
2. Input the customer details
3. Save the CIF.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.