"PDF generation failed" Error Encountered When Download E-receipt Of Cancel Upcoming Payment
(Doc ID 2905533.1)
Last updated on NOVEMBER 20, 2022
Applies to:
Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]Information in this document applies to any platform.
Symptoms
Unable to open downloaded e-receipt of "Cancel Standing Instruction" payment. Getting below error while opening the e-receipt.
ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Login with Corp user.
2. Cancel Standing Instructions from upcoming payments.
3. From Maker dashboard navigate to Activity Log.
4. Search for the Cancel SI transaction.
5. Open the Cancel SI transaction and download the e-receipt.
6. Similarly download the e-receipt from Checker through my approved list.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, e-receipt pdf cannot be opened.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |