Obdx 19.2.0.9.0 - Activity log' widget is blank on opening viewer user's dashboard because transaction count rest service fails
(Doc ID 2908761.1)
Last updated on AUGUST 02, 2023
Applies to:
Oracle Banking Digital Experience - Version 19.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 19.2.0.0.0 version, Production Support
ACTUAL BEHAVIOR
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OBDX 19.2.0.9.0 - TRANSACTION COUNT REST SERVICE FAILS
When we login to viewer/checker user in the UAT2, checker and Viewer user login giving "System cannot process the request currently. Please try later." error and the dashboard does not load properly due to this.
EXPECTED BEHAVIOR
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While checker and Viewer user login should not give any error
STEPS
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The issue can be reproduced at will with the following steps:
1. Login with checker and Viewer user
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, This is implementation issue.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |