MX Receiving A Reject (pacs2 RJCT) Message - Returns Tab Does Not Show The Reject (Doc ID 2909966.1)

Last updated on NOVEMBER 17, 2022

Applies to:

Symptoms

On : 14.5.0.0.0 version, Production Support

ACTUAL BEHAVIOR
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MX Receiving a reject (pacs2 RJCT) message - Returns tab does not show the reject

- Bank uploaded a pacs.002 inbound with RJCT status related a pacs.008 outgoing.
- Outgoing transaction is still in status processed not updated as rejected.
- Pacs.002 not shown under R-messages tab, but in messages tab shown as processed.


EXPECTED BEHAVIOR
-----------------------
Pacs.002 should be shown under R-messages tab as its rejected

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Uploaded a pacs.002 inbound with RJCT status related a
pacs.008
outgoing.
2. Check the Message status and R-transaction

Cause

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