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OBO | How to Prevent the System from Going to Manual Retry Stage after KYC Stage in Party Retail Onboarding ? SM-00015 User Profile expired. Contact Branch System Administrator (Doc ID 2910614.1)

Last updated on MAY 12, 2024

Applies to:

Oracle Banking Origination - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Goal

How to resolve the following error when the system goes to Manual Retry Stage In Party Retail Onboarding after KYC stage ?
  "ECODE": "SM-00015",
  "EDESC": "User Profile expired. Contact Branch System Administrator"
 

Solution

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In this Document
Goal
Solution
References


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