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International Transfers Appearing as Domestic in 'Payment Status Inquiry' Screen (Doc ID 2910950.1)

Last updated on NOVEMBER 25, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to inquire about the payment-related transactions from 'Payment Status Inquiry' screen, International payments are displayed as Domestic, when clicking on the transaction to view, the following error occurs.

ERROR
-----------------------
'System cannot process the request currently. Please try later.'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with Corporate user
2. Navigate to Payments > Transfer Money and initiate an International Transfer
3. Navigate to Payments > Inquiries > Payment Status Inquiry and check the initiated transaction

Cause

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In this Document
Symptoms
Cause
Solution
References


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