International Transfers Appearing as Domestic in 'Payment Status Inquiry' Screen
(Doc ID 2910950.1)
Last updated on NOVEMBER 25, 2022
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
When attempting to inquire about the payment-related transactions from 'Payment Status Inquiry' screen, International payments are displayed as Domestic, when clicking on the transaction to view, the following error occurs.
ERROR
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'System cannot process the request currently. Please try later.'
STEPS
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The issue can be reproduced at will with the following steps:
1. Login with Corporate user
2. Navigate to Payments > Transfer Money and initiate an International Transfer
3. Navigate to Payments > Inquiries > Payment Status Inquiry and check the initiated transaction
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |