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Screen Keeps on Loading in Table View When Searching with Host Reference Number in Payment Status Inquiry Screen (Doc ID 2910973.1)

Last updated on NOVEMBER 25, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to open 'Payment Status Inquiry' screen and perform 'Reference' search in Table view,
the following error occurs in the Browser Console.

ERROR
-----------------------
'RangeError: Invalid array length'.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with 'Retail/Corporate' user
2. Open Hamburger Menu and navigate to Payments > Inquiries > Payment Status Inquiry
3. Click on Table view and search with 'Host Reference Number'
4. Observe that screen keeps on loading

Cause

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In this Document
Symptoms
Cause
Solution
References


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