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GRI Vendor Allocation Defect (Doc ID 2911368.1)

Last updated on NOVEMBER 24, 2022

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
GRI vendor allocation defect

EXPECTED BEHAVIOR
-----------------------
System should not select the vendor if the allocation is set to 0

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Select an vendor and check the assignment allocation for involuntary work order

2. Set the allocation to zero

3. Create involuntary work order for an account

4. Then verify the allocation for the above vendor

5. System incorrectly selecting the vendor as the allocation is set to 0


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, system incorrectly allocating the cases to the vendors

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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