My Oracle Support Banner

Performance Issue || Role Details Loading Takes Time (Doc ID 2912245.1)

Last updated on DECEMBER 26, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Performance Issue || Role details loading takes time

If there are all transactions mapped to a role, it takes a lot of time(more than 1 min) to view/edit details of the role.


EXPECTED BEHAVIOR
-----------------------
application should not take exceptional time to fetch the details.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login into obdx by corp user
2. choose such user who has mapped with all transactions
3. try to view/edit details of role
4. details load more than 1 min

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, details load in more than 1 min

Changes

 No Changes done on environment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.