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User is unable to map report Under Group Corporate Onboarding with error "System cannot process the request, please try again later" (Doc ID 2912840.1)

Last updated on AUGUST 02, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.0.0.0 version, Production Support version

ACTUAL BEHAVIOR
---------------
User unable to create User Report Mapping for Corporate Users using Group Corporate Onboarding.
While user trying to create report mapping it is coming like "System cannot process the request, please try again later".


EXPECTED BEHAVIOR
-----------------------
User able to create Report Mapping successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) toggle menu-->Reports-->User report mapping-->Group corporate-->report mapping

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This is implementation issue.

Changes

 No changes done to product, account or hardware causes this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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