Alert Scoring Editor > Simple Scenario Scoring not Working (Doc ID 2913108.1)

Last updated on DECEMBER 08, 2022

Applies to:

Symptoms

Alert Scoring Editor is accessible, however when choosing some scenarios to set Simple Scoring Rule, client is unable to process further.

In UI getting "Invalid request / Error while processing request."

In UMMService.log below error

[28-11-22 09:20:08,513 GMT AM] [ERROR] [WEB] [UMM] [FCRMUSER] [LOGGER] String index out of range: -3
java.lang.StringIndexOutOfBoundsException: String index out of range: -3
at java.lang.String.substring(String.java:1960)
at com.mantas.platform.admin.alertscoreeditor.ScoreFinder.findmatchrecords(ScoreFinder.java:422)
at com.mantas.platform.admin.alertscoreeditor.Score.getMatchrecords(Score.java:315)

.

.

.

at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:671)
at com.mantas.platform.admin.alertscoreeditor.Score$$EnhancerBySpringCGLIB$$3a533cec.getScoreEditData(<generated>)
... 51 more
Caused by: java.lang.StringIndexOutOfBoundsException: String index out of range: -3
at java.lang.String.substring(String.java:1960)
at com.mantas.platform.admin.alertscoreeditor.ScoreFinder.findmatchrecords(ScoreFinder.java:422)

Cause

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