Corporate Users Are Not Able To Download Loan And Finance Report And Screen keeps On Loading
(Doc ID 2913584.1)
Last updated on DECEMBER 07, 2022
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When a user tries to download Loan and Finance Report, it is not downloading and the screen keeps on loading.
EXPECTED BEHAVIOR
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Users should able to download the loan and finance report
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to an application as corporate user
2. Accounts -> Loan & Finances -> Overview -> Click on transaction -> Download -> PDF.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot download Loan and Finance Report
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |