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Screen freezes when user is creating internal payee with random account number (Doc ID 2914316.1)

Last updated on AUGUST 02, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.1.0.1.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Creation of payee - Internal Account

when trying to create internal payee with random account number, there is no error thrown on the screen.
The screen just freezes and there is an error on the response tab of developer tool.

EXPECTED BEHAVIOR
-----------------------
Proper error response should display on screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with retail/corp user
2. ToggleMenu >>Payments>>Payee>>Add account payee
3. Provide random number in account and fill other details
4.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, This is implementation issue

Changes

 There are no changes in the environment, product, account and hardware which has triggered the issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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