Adhoc Transaction Summary User Report - Approval Issue
(Doc ID 2914987.1)
Last updated on DECEMBER 26, 2022
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Implementation Support
Adhoc Transaction Summary User Report - Approval Issue
Approval of Transaction Summary Report initiated from under User Reports is failing.
ERROR
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"System can not process request please try later"
STEPS
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The issue can be reproduced at will with the following steps:
1. Login into obdx by maker
2. Go to report > Report generation
3. select transaction summary report
4. generate report , request submitted and went for approval
5. login by checker id
6 .try to approve the transaction it will fail with error "system can not process request "
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, checker users cannot approve Transaction Summary Report
Changes
No Changes done on environment.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |