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"No Record Found " Error Shown On Screen While Modifying the Existing Domestic Or International Payee (Doc ID 2914992.1)

Last updated on DECEMBER 12, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 22.1.0.0.0 [Release 21 to 22]
Information in this document applies to any platform.

Symptoms

When attempting to update the existing domestic or International payee
the following error occurs.

ERROR
-----------------------
On Screen Error - "No record found"

Error Trace in OBDX Log:

com.ofss.digx.app.payment.service.financialInstitution.BICCodeDirectory while fetching financialInstitution details
com.ofss.digx.infra.exceptions.Exception: null
at java.lang.Thread.getStackTrace(Thread.java:1162)
at com.ofss.digx.infra.exceptions.ExceptionTransformer.buildException(ExceptionTransformer.java:454)
at com.ofss.digx.infra.exceptions.ExceptionTransformer.build(ExceptionTransformer.java:888)
at com.ofss.digx.extxface.obpm144.response.AbstractResponseHandler.analyseResponse(AbstractResponseHandler.java:45)
at com.ofss.digx.extxface.obpm144.impl.payment.financialinstitution.FinancialInstitutionAdapterResponseHandler.checkResponseListBicCode(FinancialInstitutionAdapterResponseHandler.java:125)
at com.ofss.digx.extxface.obpm144.impl.payment.financialinstitution.FinancialInstitutionAdapter.listBICCode(FinancialInstitutionAdapter.java:176)
at com.ofss.digx.domain.payment.entity.financialInstitution.repository.adapter.RemoteBicCodeRepositoryAdapter.list(RemoteBicCodeRepositoryAdapter.java:77)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. log in to an application as a corporate user
2. View Payee -> Domestic -> edit -> Submit


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the existing domestic or International payee details

Changes

 No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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