When Corporate Checker Users Approving Any Transactions 2FA Screen is Not Visible (Doc ID 2915328.1)

Last updated on DECEMBER 15, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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The 2FA screen is not visible when corporate checker user is approving any transaction, even if 2FA is enabled for the same

EXPECTED BEHAVIOR
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The 2FA screen should be visible when corporate checker user is approving any transaction if 2FA is enabled for the same

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to an application as an admin user
2. security -> authentication -> corporate user -> enable the 2fa for any transaction like internal transfer, domestic transfer etc.
3. login to an application as a corporate checker user
4. Approve any transaction-> 2fa screen is not visible

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, corporate checker users are not able to do two-factor authentication while approving any transaction.

Changes

 No changes done to hardware/product or environment cause this issue.

Cause

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