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Errors "System cannot process the request currently. Please try later" And "Persistence exception occurred" Are Observed When Admin Checker User Attempts to Approve a Role Transaction Mapping Transaction (Doc ID 2915344.1)

Last updated on DECEMBER 20, 2022

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When Admin Checker user attempts to approve Role Transaction Mapping(RTM) transaction, following error occurs.

ERROR
-----------------------
1. System cannot process the request currently. Please try later.
2. Persistence exception occurred.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application with admin maker user
2. Initiate RTM transaction
3. Login with admin checker and approve the above transaction

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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