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Error "TypeError: Cannot read properties of undefined(reading 'unreadAlertcount')" Is Observed When Clicked on Go to Mailbox Link from Dashboard Widget (Doc ID 2915346.1)

Last updated on DECEMBER 20, 2022

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When attempting to navigate to Mailbox from Dashboard Widget, blank page opens up, following error occurs in console.

ERROR
-----------------------
TypeError: Cannot read properties of undefined(reading 'unreadAlertcount')

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application
2. From Dashboard click on Go To Mailbox link from Mailbox Widget

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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