Approval Not Working When The Approver Doesn't Map with Maker's Primary Party ID (Doc ID 2915370.1)

Last updated on DECEMBER 19, 2022

Applies to:

Symptoms

PROBLEM DESCRIPTION
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Approval Not Working When The Approver Doesn't Map with primary party id of Maker's User.

While approving a transaction from a corporate checker user, the system throws an error "User does not have access to perform this action" when under a GCIF the approver does not map with the party id, which is the primary party id mapped to the maker. Also, Appropriate financial rules for the initiator and approver are present in the system.

ERROR
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"User does not have access to perform this action"

STEPS
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The issue can be reproduced at will with the following steps:
1. Login into obdx by corp maker user
2. Perform a financial transaction of a party id with multiple parties.
3. Under a GCIF the approver does not map with the Maker primary party id
4. while approving the transaction by corporate checker user system will throw above-mentioned error

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the approver cannot approve a transaction if maker is mapped with primary party id but the same is not mapped with the approver.

Changes

 No changes done to hardware/product or environment cause this issue.

Cause

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