Duplicate Virtual Accounts Are Displayed in Dropdown List under Set Allocation Section of Manual Allocation Screen (Doc ID 2915545.1)

Last updated on DECEMBER 16, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
Duplicate virtual accounts are displayed in dropdown list under set allocation section of manual allocation screen.

EXPECTED BEHAVIOR
-----------------------
Duplicate accounts should not be displayed in dropdown list on manual allocation screen.

STEPS
-----------------------
The issue can be reproduced with following steps:
1. Login via user. Navigate to Reconciliation > Manual Allocation.
2. Select Payment reference number.
3. In set allocation section fetch a particular virtual account. Click on Set Account.
4. Navigate to other payment reference number click on set account. Again fetch the account.
5. Now same account number will be duplicated in the dropdown list.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.