OBO - OBPY Party Amend Request Issue
(Doc ID 2915603.1)
Last updated on DECEMBER 27, 2022
Applies to:
Oracle Banking Origination - Version 14.5.0.0.0 to 14.6.0.0.0 [Release 14]Information in this document applies to any platform.
Goal
On : 14.5.0.0.0 version, Implementation Support
OBO - OBPY Party Amend Request Issue
We received a obpy-retail-amendment-processflow_PAMD.jso as a hotfix ,However after deploying the json and testing, we are still getting the JSONObject ['Owners'] is not a JSONObject when we submit the amend request, and it goes to manual retry.
ERROR
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'JSONObject ['Owners'] is not a JSONObject'.
STEPS
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The issue can be reproduced at will with the following steps:
1. Make any changes for an existing customer in saving account or Loan Origination Process in OBO, it generates an amendment request.
2. Follow up this amend process and arrive at approval stage
3. When submitted from Approval stage, all the amend requests fail with 'JSONObject ['Owners'] is not a JSONObject'.
4. Same error re-appears even if we submit from manual retry.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot amend and submit OBPY Party Request
Solution
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In this Document
Goal |
Solution |