"Timed out Error." For Both Amend Bank Guarantee and Amend Letter of Credit Screens on Click of a Disabled "PREVIEW DRAFT COPY" Button (Doc ID 2916466.1)

Last updated on DECEMBER 26, 2022

Applies to:

Symptoms

When attempting to amend bank guarantee and amend letter of credit, the following error occurs.

ERROR
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Timed out error.


STEPS
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The issue can be reproduced at will with following steps:
1. Login to application,
2. Navigate to Dashboard--> Toggle menu--> Trade Finance--> Bank Guarantee--> Outward Bank Guarantee-->Amend Bank Guarantee,
3. Navigate to Dashboard > Toggle menu--> Trade Finance--> Letter of Credit--> Import Letter of Credit--> Amend Letter of Credit,
4. Fill all the details and click on the disabled "PREVIEW DRAFT COPY" button.

Cause

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