'Page Unresponsive' Popup Displays on 'Primary Account Number' Screen on the Latest Version of Chrome
(Doc ID 2917389.1)
Last updated on DECEMBER 28, 2022
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
When attempting to open 'Primary Account Number' screen under 'My Preference' on Chrome(Version 108.0.5359.95(Official Build)(64-bit)),
page hangs and the following popup occurs.
ERROR
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'Page Unresponsive'
STEPS
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The issue can be reproduced at will with the following steps when open on Chrome latest version(Version 108.0.5359.95(Official Build)(64-bit)):
1. Login with Retail/Corporate user
2. Open toggle menu and navigate to Account Settings -> My Preference
3. Select 'Primary Account Number'
4. Page hangs and gives 'Page Unresponsive' popup
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |