Upon Clicking On Back Button In Exception Window, Instead Of Taking To Previous Screen It's Taking The User 2 Screen Back
(Doc ID 2917637.1)
Last updated on DECEMBER 26, 2022
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 22.1.0.0.0 [Release 21 to 22]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
When admin user is clicking on back button of exception window, instead of taking to previous screen its taking the user 2 screen back.
EXPECTED BEHAVIOR
When admin user is clicking on back button of exception window, it should take the user to previous screen.
STEPS
The issue can be reproduced at will with the following steps:
1. Login as Admin user -> Controls and Monitoring- Working WIndow
2. Go to Exception Window-> search for created exception window result
3. click on any one result set -> edit -> save ->click on back->instead of taking to previous screens, it is taking previous-to-previous screen
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot go to previous screen in exception window.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |