GCIF User Account Access Screen, |Map All Account Functionality Is Not Working
(Doc ID 2917964.1)
Last updated on JANUARY 02, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
When a user does map all accounts in the user account access it shows success but the account is not getting mapped.
EXPECTED BEHAVIOR
When a user does map all accounts in the user account access screen, it shows success, and also the account is getting mapped.
STEPS
The issue can be reproduced at will with the following steps:
1. log in to an application as an admin user
2. GCIF -> Onboard new user -> Do user account access -> Map all accounts
3. Accounts are not getting mapped.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot map the accounts in user account access screen
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |