My Oracle Support Banner

Working Window : Instead of Exception Window, it is showing Normal Window (Doc ID 2917977.1)

Last updated on DECEMBER 26, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.1.0.1.0 version, Implementation Support

ACTUAL BEHAVIOUR
-----------------------------
Working Window : Instead of Exception Window, it is showing Normal Window

EXPECTED BEHAVIOUR
------------------------------
Working Window : Appropriate tab should be shown to user

STEPS
------------------------------
The issue can be reproduced at will with the following steps:



BUSINESS IMPACT
-------------------------------
To Admin user, system is showing wrong Window Type

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.