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"Failed to load PDF document." Error on Opening the Downloaded Pdf File on View Import Bill Screen (Doc ID 2918055.1)

Last updated on DECEMBER 30, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open the downloaded PDF on view bill import screen, the following error occurs.

ERROR
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Failed to load PDF document.


STEPS
-----------------------
The issue can be reproduced at will with following steps:
1. Login to the application.
2. Navigate to Dashboard--> Toggle menu--> Trade Finance--> Import Letter of Credit--> View Bills.
3. Search the expected results and click on download. Click to open the downloaded file.

Cause

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In this Document
Symptoms
Cause
Solution
References


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