Unable To Cancel Future Dated Payment From Payment Status Inquiry Screen
(Doc ID 2918794.1)
Last updated on JANUARY 02, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Implementation Support
Even though Cancel Future Dated entitlement are mapped to the user (both at role transaction mapping and party/user account access level), the system still throws access denied error while attempting to cancel the transaction in Payment Status Inquiry screen.
ERROR
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Access denied. You are not authorized to perform this transaction on specified account. Please contact bank administrator.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login into obdx by corp user
2. go to payment status inquiry and try to cancel the txn
3. even though Cancel Future Dated entitlement are mapped to the user , system throwing error "Access denied. You are not authorized to perform this transaction on specified account."
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot cancel Future Dated txn on payment status inquiry.
Changes
No Changes done on environment.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |