In User-group The Full Name Is Showing As 'Undefined'
(Doc ID 2918800.1)
Last updated on JANUARY 02, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Implementation Support
In Usergroup the Full name is showing as "undefined".
ERROR
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System is displaying "undefined" instead of user full name.
STEPS
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The issue can be reproduced at will with the following steps:
Simulation steps
1.login as maker
2.go to Pending for approval in activity log
3.click on any one txn ref
4.click on the detail journey click on the checker group (user group)
5.Full name is coming as "undefined"
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view user group full name.
Changes
No Changes done on environment.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |