Cancel And Close [X] Button Is Not Working As Expected In The PSDOCBRT Screen (Doc ID 2918900.1)

Last updated on JANUARY 04, 2023

Applies to:

Symptoms

On : 14.6.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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Cancel and Close [X] button is not working as expected in the PSDOCBRT screen

The page is not getting cancelled or closed

EXPECTED BEHAVIOR
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Page should be cancelled or closed when user clicks on Cancel or Close[X].

STEPS
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The issue can be reproduced at will with the following steps:
1. Select any of the existing Pacs.008 Inbound transaction: PSSICBVW
2. Click on 'Process Return' Navigate to PSDOCBRT screen.
3. Click on Close[X] or Cancel button

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, The page is not getting cancelled or closed

Cause

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