When Multiple Records Are Approved for Manual Allocation One of the Records Fails (Doc ID 2919371.1)

Last updated on JANUARY 06, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Multiple approval fails for manual allocation for:
a. Multiple Submit of allocation and Single approval
b. Multiple Save of Allocation and Single Submit of Allocation and Single Approval

EXPECTED BEHAVIOR
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Multiple approval should be successful for manual allocations.

STEPS
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The issue can be reproduced with following steps:
1. Login via maker. navigate to Receivables Management > Reconciliation > Manual Allocation.

Case A:
Multiple Submit of allocation and Single approval
i. Select payment reference number. Perform Allocation. Click on Save.
ii. Select another reference number. Perform Allocation. Click on Save.
iii. Click on Submit. Single transaction for both allocation will be sent to approver.
iv. Login via approver. Approve the transaction. One of the record fails.

Case B:
Multiple Save of Allocation and Single Submit of Allocation and Single Approval
i. Select payment reference number. Perform Allocation. Click on Save>Submit.
ii.Select another reference number. Perform Allocation. Click on Save>Submit.
iii.Multiple transactions will be sent to approver.
iv. Login via approver. Select checkboxes for the transactions and approve the transaction. One of the record fails.

Changes

Cause

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